Freephone Numbers

A freephone number lets UK consumers call you without a call charge, while you pay for the service that receives their calls. Understand the subscriber costs and choose the freephone setup that suits you.

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Give UK consumers a free-to-call contact

Freephone can remove the caller’s charge when a UK consumer contacts you. It does not guarantee more enquiries. Think about who needs to call, how long they may speak and who will answer.

Who pays for freephone calls

0800 and 0808 are free for consumers calling from UK landlines and mobiles. You still pay for the number service and its call handling under the plan. Calls from outside the UK need separate checking.

Choose a freephone number or business setup

This site’s freephone number route focuses on 0800. Explore that page for the specific range, or the business guide if you are weighing the role of freephone in your customer contact.

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Check answering options and subscriber costs

Check which destinations can receive calls, the included usage and what happens when the allowance runs out. If you also need outgoing business calls, confirm that requirement separately from the incoming freephone service.

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Compare freephone number plans

Compare the provider’s current freephone options with your expected calls. The next step is reviewing the service and charges, not requesting a quote through this website.

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