Virtual phone number costs explained
Your bill may include a one-off setup or number fee, a monthly service charge and calls outside an allowance. Some number selections cost more than others. Check VAT treatment before comparing one price with another.
| Plan type | Monthly rental |
|---|---|
| App-based entry plan | £4.50 |
| Inbound forwarding plan | £6.50 |
| Calling bundle | £8.75 |
| Extended device plan | £10.95 |
| 0800 freephone plan | £11.95 |
Number supplements, usage charges, allowances and fair-use conditions can affect the total. Check the current plan details before ordering.
Estimate costs from your call usage
App answering, forwarding to a mobile and making outgoing calls can be charged differently. Write down a realistic month of use: how often people call, how long you speak and how you return calls. Apply those needs to the plan rather than choosing by rental alone.
Compare plan features and allowances
The linked plans offer different balances of app calling, inbound forwarding and call allowances. Compare the destinations included, fair-use conditions, top-up requirements and any optional features. An allowance labelled unlimited can still carry specific conditions.
Freephone, premium number and transfer charges
For 0800, distinguish the caller’s free call from the cost of receiving it. For a memorable number, check the number fee separately from the calling plan. For an existing number, ask about both transfer-in and future transfer-out charges.
Check current prices and inclusions
Open the current pricing page for the actual rates and inclusions before ordering. Keep your usage estimate beside it so you can compare the total cost of a suitable setup.
A few practical answers
Virtual Phone Number Costs and Plans: common questions
Are setup fees separate from monthly charges?
They can be. Confirm any number purchase or setup payment separately from the recurring service charge.
Could forwarding calls add to my bill?
Yes. A forwarded call may use an allowance or attract a usage charge, depending on the plan and destination.
How should I compare plans with different allowances?
Compare the same expected usage, destinations and answering method, then add fees and out-of-allowance calls.
